Terms and Conditions
Please be advised that all Paddock Vacuums are subject to the manufacturer’s warranty terms, which govern the warranty coverage and conditions.
Full Terms and Conditions of Purchase can be found on the Trafalgar Cleaning Equipment website – refer specifically to Section 10: “Warranty.”
Warranty Coverage:
Engines: 12-month warranty
Bins: 5-year warranty
All faults must be reported directly to us in the first instance. We will liaise with the manufacturer to coordinate the next steps, which may include collection of the unit for inspection, if deemed necessary.
Important Notes on Warranty Exclusions:
Please be aware that if a fault is found to fall outside the warranty terms - such as those caused by misuse, neglect, accident, improper storage or handling, frost damage, or unauthorised repairs or alterations - the manufacturer’s charges for repair may be passed on to you. This includes:
- Use of attachments or accessories not supplied or officially recommended by the manufacturer
- Failure to follow the operator’s manual or instructions
- Use of incorrect electrical voltage
- Use of contaminated water or unsuitable chemicals
In addition, the manufacturer reserves the right to charge reasonable costs (as certified by the Seller) for any inspection or examination if it is found that the warranty does not apply.